Choose South Africa’s preferred skincare provider for flawless, radiant skin.
At Home Tech Beauty (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, products, services, and authorised franchise partners.
At Home Tech Beauty operates through a network of authorised franchise partners who are fully equipped to assist customers with purchases. You may make a purchase through any of our franchisees, all of whom represent At Home Tech Beauty and operate under the same quality, service, and operational standards.
When you purchase from one of our franchisees, your purchase is considered an official At Home Tech Beauty purchase. As a result, personal information collected during your interaction may be shared between At Home Tech Beauty and the relevant franchisee strictly for operational, customer service, and legal purposes, in accordance with this Privacy Policy.
We may collect the following types of personal information:
Full name
Contact details (email address, phone number, delivery address)
Billing and transaction information
Order history and product preferences
Website usage data (such as IP address, browser type, and pages visited)
Any information you voluntarily provide through forms, enquiries, or customer support interactions
We only collect information that is necessary to provide our products and services effectively.
Your personal information may be used to:
Process and fulfil orders
Coordinate purchases through authorised franchisees
Provide customer support and after-sales service
Communicate important information regarding your orders or account
Improve our products, services, and website experience
Comply with legal, regulatory, and contractual obligations
We do not sell or rent your personal information to third parties.
Your information may be shared with:
Authorised At Home Tech Beauty franchisees for order fulfilment and support
Payment processors and logistics partners where necessary to complete transactions
Service providers who assist with website hosting, analytics, or customer communication
Regulatory or legal authorities when required by law
All parties with whom we share information are required to handle it securely and only for authorised purposes.
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse, or disclosure. While no system is completely secure, we continuously review and improve our security practices to safeguard your data.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the right to:
Request access to the personal information we hold about you
Request correction or updating of your information
Request deletion of your personal information, subject to legal obligations
Object to or restrict certain processing activities
Requests can be made by contacting us using the details provided on our website.
Our website may use cookies or similar technologies to improve functionality, analyse usage, and enhance user experience. You may disable cookies through your browser settings, although this may affect certain site features.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational structure. The most recent version will always be available on our website.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact At Home Tech Beauty through the official contact details provided on our website.
